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Warranty

Our Lifetime Guarantee

At Custom Bath & Shower, we’re dedicated to providing you with top-notch bathroom remodeling services. When it comes to quality, we spare no expense. That’s why we exclusively use Onyx products, known for their durability, aesthetic appeal, and the incredible Onyx Forever Guarantee.

The Onyx Forever Guarantee stands as a testament to the confidence Onyx has in its products. This lifetime warranty assures you that your investment in your bathroom remodel is protected for as long as they own your home. This guarantee covers the repair or replacement of any Onyx products used in bath and shower remodels, should they ever fail due to manufacturing defects or deterioration under normal use. This includes a wide range of products such as your Onyx shower base, wall panels, countertops, and Onyx accessories. And the best part about this unprecedented Forever Warranty is that the coverage covers you AND ANY SUBSEQUENT HOMEOWNER THEREAFTER!

This remarkable warranty reflects our commitment to providing you with products and services you can rely on. We choose Onyx for our remodels because they not only offer timeless beauty and versatile design options but are also built to last with minimal maintenance.

When you’re ready for a bathroom remodel, our Onyx Forever Guarantee ensures your new bath or shower will withstand the test of time. Our expertise in integrating Onyx products seamlessly into our remodels means every project surpasses your expectations.

Choosing Custom Bath & Shower for your next bathroom project means choosing a company that prioritizes quality, durability, and your satisfaction. Backed by the Onyx Forever Guarantee, it’s a partnership that promises beauty, functionality, and peace of mind for a lifetime.

About Custom Bath & Shower

See All Our Service Areas

Other Bath Remodeling Services

Serving Greater DFW

Serving IOWA

Serving OMAHA, NEBRASKA

Google 5-Star Reviews

We’re grateful for the trust our customers place in us. Here are some of our latest Google reviews.

      EXCELLENT  
   Based on 35 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Music 
 
 
 
 Trustindex verifies that the original source of the review is Google. Attention to detail, great communication, and politeness were only few of the qualities Jerry and his team demonstrated while completing a bathroom remodel recently.   Thanks Jerry, Alan, and Brendan for a job well done!
  
 
      Posted on Google  
   
   David Mains 
 
 
 
 Trustindex verifies that the original source of the review is Google. The professional installers, Auston & Shane, sent by Custom Bath and Shower did a great job replacing my old tile shower with a beautiful Onyx stone walk-in shower. They made sure the add-ons ( seat, shelf, grab bars and inset shampoo shelf ) were placed where I wanted them. Austin went the extra mile in searching the local stores to find my preferred color fixtures. I would highly recommend this company and these installers for bath/shower renovation.
  
 
      Posted on Google  
   
   Andrew Bruckner 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jerry Gerhardt was the contractor who did an amazing job on my shower remodel/renovation. Jerry was honest, had clear communication about the job,  polite, and showed great skill in his craft. I definitely would recommend his work to friends and family.
  
 
      Posted on Google  
   
   Susan Loewen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jerry team did a very excellent job in installing two showers. They were very knowledgeable with their work and asked for my feedback on parts of the project
  
 
      Posted on Google  
   
   Deb Eichacker 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and did a superb job! They did the job under 10 hours and this included a vanity top. Did an excellent job explaining everything. The faucets didn't shift like the job a previous plumber had completed. I would highly recommend Jerry and his team.
  
 
      Posted on Google  
   
   Mike Gillispie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Sale, purchase, installation, and follow up we're all fantastic. Communication was great! The products are beautiful and working perfectly!
  
 
      Posted on Google  
   
   Shannon O 
 
 
 
 Trustindex verifies that the original source of the review is Google. Tony and his crew are outstanding! They went above and beyond and the quality of their work is second to none.
  
 
      Posted on Google  
   
   Tammie Greve 
 
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend this company.  They are all very professional, workmanship is top notch, and end results are beautiful! We love our "new" bathroom!
  
 
      Posted on Google  
   
   Nanette Zeig 
 
 
 
 Trustindex verifies that the original source of the review is Google. Hector and his crew that they sent out were very professional and polite. The shower we picked out is great for our age.
  
 
      Posted on Google  
   
   Natalie Pierce 
 
 
 
 Trustindex verifies that the original source of the review is Google. Custom Bath & Shower was fantastic to work with for our total bathroom remodel! From the planning process through construction, the entire company was friendly and helpful. Low pressure sales, quality work, easy to work with, Jerry and his crew were fantastic. We love our new bathroom!
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more